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Scenarios for Branchless Banking in 2020

Author: Mark Pickens, David Porteous, and Sarah Rotman
Organisation: Department for International Development (DFID)
Publish Date: October 2009
Country: Global
Sector: Technology
Method: Scenarios
Theme: ICT
Type: Other publication
Language: English
Tags: Branchless banking, Scenarios, Mobile payment, M-Payment, mPayment, Financial, Banking

The growing use of branchless banking channels over the coming years is inevitable in most countries. But it’s far less certain whether large numbers of the unbanked poor will use these alternative channels for financial services beyond payments, such as savings and credit. CGAP and DFID undertook a six-month scenario-building project in which almost 200 experts from more than 30 countries helped answer the question “How can government and private sector most affect the uptake and usage of branchless banking among the unserved majority by 2020?”
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